Why Betsson?
At Betsson Group, we’re all about creating an exceptional employee experience. When you join us, you become part of the One Betsson spirit - a diverse, international community of smart, creative, and passionate people who love what they do. We value work-life balance, encourage career development, and foster a true sense of belonging.
We Are Passionate
Join a diverse, global team where your ideas matter, technology drives progress, and growth opportunities are limitless. When becoming a Betssonite, you are instantly immersed in the One Betsson spirit and get to work with smart, creative, and talented individuals who are passionate about what they do.
Work-Life Balance
We value work-life balance and offer a flexible hybrid model that gives you the best of both worlds. Our Betssonites enjoy a home office allowance, flexible hours, wellness support, and more perks designed to help them thrive in and out of work.
Career Growth and Equal Opportunities
We invest in our employees’ growth and career development, prioritizing internal recruitment, job rotations, training, and leadership programs. We are also committed to equality and diversity, with a workforce spanning 75 nationalities and 40% women.
Vacancies Available
Start your career at Betsson Group
Gaming & CRM Coordinator
About the Role
As CRM and Gaming coordinator, your focus is to drive customer engagement, retention, and overall satisfaction through the implementation of strong campaign offerings and the use of all the tools available in your arsenal.
Your Key Responsibilities
Execute all customer campaigns: Implement all customer campaigns by managing copywriting (when required) and configuring various communication channels, including email, SMS, WhatsApp, and web push notifications. Additionally, set up bonuses, races and raffles by campaign mechanics, ensuring meticulous quality assurance processes for each configuration. This includes conducting A/B testing to optimise performance.
Reporting: Monitor KPIs related to gaming and customer engagement.
Zecure Gaming
Malta
We are now looking for our next Gaming Coordinator, to join team Italy. You will ensure timely launches, maintain compliance requirements, and improve efficiency, reducing risks of delays and strengthening our competitive offering.
Responsibilities
The main responsibilities include but are not limited to:
Manage and optimize the Gaming portfolio, identifying new games and providers.
Coordinate product roadmaps with internal and external stakeholders to ensure timely and high-quality delivery.
Ensure all gaming products are up to date and optimize onsite content for the best user experience.
Oversee game certification processes with regulators.
Configure and test new contents or functionalities to ensure high-quality Gaming UX.
Collaborate with support teams and external suppliers
Commercial
Malta
Are you a problem solver, excellent communicator and a people person? If so we are looking for you to join our award winning customer service team based in our stunning offices in Malta!
The Wow
You will be a part of a seamless Customer Service function, working to achieve our goal of the best Customer Experience. Not only that, your opportunity to learn and progress within Betsson is limitless!
At Betsson Group we work with a Hyrbid Work From Home (WFH) model, giving you the flexibility of working 3 days in the office and 2 days at home.
We want you to excel in the
Operations
Malta
We are looking to further grow our current Risk & AML team and therefore a new exciting position has arisen for a AML analyst to join our team in Malta.
The Challenge
As an AML analyst you will be working within a specialised and diverse team of agents to pro-actively detect, monitor and assess player behaviour and transactions that relate to potential CFT or AML scenarios as per current procedures.
The role revolves around the analysis of customer accounts and transactions via pre-determined reports and alerts in order to determine and counter fraud and to detect any possible malicious scenarios, money laundering or
Operations
Malta
Are you a problem solver, excellent communicator and a people person? If so we are looking for you to join our award winning customer service team based in our stunning office in Croatia!
The Wow
You will be a part of a seamless Customer Service function, working to achieve our goal of the best Customer Experience. Not only that, your opportunity to learn and progress within Betsson is limitless!
At Betsson Group we work with a Hybrid Work From Home (WFH) model, giving you the flexibility of working 4 days in the office and 1 day at home.
We want you to excel in the
Operations
Croatia
Our Departments
Explore the Departments Driving Our Success
Product Development
Product Development is responsible for building and maintaining Betsson’s proprietary platform, ensuring fast, secure, and scalable digital experiences.
The department unites software engineering, data, DevOps, and delivery teams.
The department unites software engineering, data, DevOps, and delivery teams.
Operations
Operations manages the day-to-day delivery of Betsson’s services, ensuring the best gaming experience for players.
The team handles customer service, responsible gaming, payments, and fraud prevention, maintaining trusted and seamless operations.
The team handles customer service, responsible gaming, payments, and fraud prevention, maintaining trusted and seamless operations.
Commercial
The Commercial department drives player acquisition, retention, and revenue across Betsson’s brands, managing P&L and marketing strategies.
It also provides market and competitor insights to strengthen brand visibility, PR, and social presence.
It also provides market and competitor insights to strengthen brand visibility, PR, and social presence.
Legal
The Legal department ensures compliance with global and local regulations, providing contract support, regulatory guidance, and business-focused legal advice across the company.
The team enables Betsson to grow responsibly and sustainably.
The team enables Betsson to grow responsibly and sustainably.
HR & Office
The Human Resources department is responsible for our Betssonites. HR supports people managers and employees, handle HR systems and act as ambassadors of Betsson’s culture and values.
Business Development
Business Development identifies and executes opportunities to strengthen Betsson’s market position, including expansion in regulated markets, entry into new regions, and B2B partnerships aligned with strategic and regulatory priorities.
Product
The Product department oversees the end-to-end development of Betsson’s digital products, from ideation and UX to launch and continuous improvement.
By combining user insights, market trends, and technology, the team delivers engaging, competitive, and compliant experiences.
By combining user insights, market trends, and technology, the team delivers engaging, competitive, and compliant experiences.
Finance
The Finance department manages Betsson’s full financial cycle, ensuring accurate reporting and strong governance to support operational and strategic goals.
Meet Our Betssonites
Our Values
Our common values are the basis for everything we do and how we treat each other and other people we come into contact within our job. Our values form the bedrock of conduct on which we, will always build our business. Each core value has three behaviours that we connect with that particular value. The behaviours are a way to describe how we should all act to live our company values, how we put the value to practical use!
We work together, as a team, to achieve common goals and collaborate to succeed. We enjoy going to work because we have great colleagues. We make everyone feel welcome by being open, friendly and social and we celebrate diversity.
We love what we do. We are passionate about our jobs, our team and our company. Through our dedication to business and gaming, we achieve great things. Our enthusiasm drives us full speed ahead.
We listen to and respect our customers, partners, communities and one another. We are operating with responsibility and integrity. By playing fair, we win together.
How We Hire
This is the procedure for getting closer to your dream! Our recruitment process is very important, so let us explain what you can expect when you’re invited to meet us and what we’re looking for.
1
Submit Application
Thanks for your interest, and for taking the time to apply!
We believe that diverse teams build better companies, which is why we’re committed to a fair and inclusive recruitment process for all candidates. We do not tolerate discrimination of any kind and make hiring decisions based solely on skills, experience, and potential.
We aim to look at your CV as soon as possible and inform you within two weeks whether or not you have been successful in getting to the next stage. If you have not heard from us in 3 weeks, you are welcome to email us so we can follow up.
2
Interview
Our interview process can vary from role to role but will probably look a bit like this:
- Intro call with a recruiter: an informal chat about your motivations and a chance to ask questions.
- Interview with the hiring manager: a more structured discussion about your skills and fit for the role.
- Task or test (for some roles, e.g., Tech): followed by a review with the team or manager.
- Final interview with HR (and possibly other stakeholders): a competency-based interview aligned with our company values.
3
References
As part of the process we will also take some references. Don’t worry, we don’t expect you to inform your current employer at this stage, but we would like to speak to two of your former managers and your Recruiter will ask you for their contact details. Please ask them when would be a good time to talk since we know they are very busy.
For certain people in the organisation who have access to customer data or strategic knowledge, we carry out an enhanced background check.
4
Success!
At the end of the process, Recruiter will give you a call to give you some feedback after the process, and hopefully to make you a job offer. You will receive your contract via email. Finally, as part of our licence with the Malta Gaming Authority, we would like to let you know that all new employees of Betsson Group must provide us with a police conduct report prior to starting employment. We will advise you about this during the recruitment process.
5
On-boarding
On-boarding process is a way to enable employees to deeply understand and align with the organisation’s culture and strategy. We aim to make sure that the process is fun, engaging and holistic. New starters will take part in a three-day induction training which covers a variety of topics, from the company strategy to our products, where new starters also get to explore and test them. Every team has quarterly team building events which are a great way to have fun and get to know your fellow Betssonites better.
Important notice for candidates
Please note that all genuine vacancies at Betsson Group are advertised exclusively on our official careers page. In addition, all recruitment communications from Betsson Group are sent from email addresses ending in @betssongroup.com. We do not use personal email accounts such as Gmail, Outlook or Yahoo for recruitment purposes.
If a role is not listed on our careers page, or if you are contacted from a personal email account claiming to represent Betsson Group, we encourage you to exercise caution. Do not click on any links, make any payments, or disclose personal information. If you are unsure about the legitimacy of a recruitment communication, please verify it through our official channels before taking any action.
Life at Betsson
Discover what your first day at Betsson looks like, what to expect during your induction, what we’re building at our new Tech Hub in Málaga, and much more.
First Day at Betsson
Get a glimpse of Day One in Malta
Betsson Group Values
Our values guide how we work, collaborate, and build our business every day.
Join our Málaga Tech Hub
Top tips from a recruiter
From Office to Stadium
Unforgettable Employee Experience at El Cilindro
Employee Wellness
Our commitment to wellness is year-round, with one month dedicated to encouraging healthy habits.
Global Social Impact
Betsson engages in initiatives that drive meaningful social change.
Global Induction Programme
Inside our induction process
Inter visits Betsson
We surprised our Betssonites with a visit from Inter royalty.
Step inside our Betsson offices
An inside look at our workplace
Betsson Internship Programme
Betsson Internship Programme offers numerous entry level positions within multiple departments at several of our offices.
Benefits of the programme:
Your launch pad into the gaming industry
This is an opportunity to gain some incredible experience which will be valuable once you finish your studies.
Opportunity to build valuable networks
You’ll be working with some of the most talented people within the industry who will be able to mentor you during your internship.
12-weeks full-time (July – September)
Use your summer recess to gain 12 weeks of full-time hands-on experience in the area of your studies.
Fair compensation and multiple benefits
Get paid for your internship experience and also enjoy benefits such as team events, free breakfast, free fruit, company events, etc.
An outline of all potential careers available in gaming
Your experience at Betsson Group allows you to gain an overview of the different career possibilities that the gaming industry offers.
Possibility of securing a place as a graduate
Show us that you’re a star talent and you’ll be in a good position of securing a permanent place with Betsson Group.