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Vilnius

Beautiful Vilnius

Betsson Group entered the Lithuanian market in 2016 by acquiring a local gaming company. The Lithuanian office is commercially part of the regional CEECA team, that is covering the Baltic markets (Estonia, Latvia, Lithuania, and Poland).

 

We have around 40 employees currently working at the Vilnius office in Lithuania spread across various departments: HR & Office, Commercial, Operations, Finance & Control, Legal, and Product Development.

Why Vilnius?

Vilnius: A Cultural Gem and Powerhouse of Innovation
Home to two thirds of the country’s IT talent, as well as the majority of its technology universities and colleges, Vilnius is a hub for software development, IT R&D and computer game development. Situated only 26 km from the Geographical centre of Europe – one of them – we work almost in the middle of Europe! Vilnius is also a charming cultural city with astonishing architecture. The Old Town of Vilnius was built over several centuries, creating a blend of many different architectural styles. Although Vilnius is known as a Baroque city, there are also Gothic and Renaissance buildings. Owing to its uniqueness, the Old Town of Vilnius is on the UNESCO World Heritage List.

Working at Betsson Group in Vilnius

Facilities

Situated in a cosy, quiet and green area of the city, all the while the train and bus stations, shopping malls and the old town can be reached within 10 minutes, the location of our office is perfectly balanced. No traffic jams and free parking space around the building makes every morning a little easier for those of our employees who take the car to work. The forest reserve is nearby, perfect for a lunch time walk, and the city centre not far away. The office itself has a homey feeling, where you work against a backdrop of music on Fridays and have the possibility to take a break and enjoy a game of foosball when the mood strikes.

Benefits & Perks

We offer competitive salaries, health insurance, and wellness allowance. We celebrate special moments, value team spirit, and organise regular team-building events.

 

Career growth matters to us, and we provide plenty of opportunities for you to develop and thrive.

 

Our office features inviting breakout spaces, including PlayStation, foosball tournaments, and a sunny terrace with views of the forest. With a fully equipped kitchen, daily fresh fruit and beverage, complimentary coffee and tea, and convenient on-site health check-ups, there’s always something to enjoy while at work.

JOBS AVAILABLE IN VILNIUS

Danish speaking – Customer Service

Betsson Group is a leading online gambling company that operates in over 20 countries worldwide, offering a wide range of online gaming products such as sports betting, casino games, poker, and bingo. The company was founded in 1963 and has been a pioneer in the online gaming industry since it launched its first online sportsbook in 2002. Betsson is dedicated to providing the best customer experience in the industry and has won numerous awards for its commitment to excellence.

Betsson is headquartered in Stockholm, Sweden, and employs over 2,000 people across its various offices worldwide. The company is licensed by several regulatory authorities and is committed to responsible gaming practices.

The Wow 

Get ready for an incredible opportunity that awaits you at Betsson Group! As a valued member of our team, you’ll play a crucial role in our Customer Service department, working towards our shared goal of providing the best Customer Experience. But that’s not all – at Betsson, we believe in limitless possibilities for growth and learning.

Join us in embracing the future of work with our Hybrid Work From Home (WFH) model, offering you the freedom to work three days in our friendly office and two days from the comfort of your own home.

To excel in this role, we’re looking for individuals who can:

  • Provide exceptional customer support in both English and Danish, utilizing various communication channels such as emails, chats, and phone calls.
  • Deliver prompt and accurate resolutions to customer inquiries, always striving to go above and beyond to exceed their expectations.
  • Collaborate with our amazing team members to create a seamless and personalized customer experience that sets us apart.
  • Adhere to our company policies and procedures, including following guidelines for player safety, protection, and responsible gaming.

What’s in it for me?

When you join Betsson, you’ll be part of a fast-paced, multicultural environment where growth is encouraged and valued. Expand your skills and knowledge within the thriving iGaming industry as you embrace the values of One Betsson. As a proud Betssonite, you’ll also enjoy a range of exciting perks and benefits.

You’re good at:

  • Verbal and written communication in Danish and English
  • Strong Microsoft Office knowledge
  • Background in customer service, this can be face to face, online or via phone calls
  • Multi-tasking and time management 

What we offer?

We offer a variety of exciting benefits to our employees, including:

🧘‍♀️Wellbeing allowance per year

💲Work from home allowance

🏡Hybrid model

💻2 weeks of remote work (abroad)

📚Other enhanced leave of absence (bereavement, study, birth leave, maternity and parental, service year, marriage leave)

🎂Milestone birthday

🏥Private Health Insurance

♿Temporary Total Disability & Personal Accident Insurances

🛡️Life & Corporate Travel Insurance

💰Optional Pension Plan

Good to know:

  • Salary: You’ll receive a competitive base salary along with a bonus scheme.
  • Work hours: morning and afternoon shifts

 

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