Apart from Product & Tech, we have been working closely with Commercial, where every brand naturally wants to push their promotions, and with Customer Support to make sure they know what to answer our customers since so many of the markets are new.
A football fans dream job?
- Published: 27/07/18
TALK ME THROUGH YOUR CAREER PRIOR TO BETSSON
It’s the World Cup, and the Football Team has the time of their lives. Daniel Attard is Football Trading Manager with the Sportsbook team. The World Cup, naturally, is a peak time for him and his team of 18 people.
“It only happens every four years, and it is an opportunity for us to benchmark and show the Betting World where we stand,” Daniel says.
“We started the preparations about six months ago. It has been, and it still is a lot of hard work.”
Daniels says he is happy that our new product BetBuilder is up and running smoothly. There have been a lot of meetings and cooperation with other parts of the business leading up to the World Cup. With 230 different markets per game, there sure is a lot to keep track of!
ENJOY THE RIDE
The last week before the World Cup started was a bit nerve-racking, Daniel says, but then the nerves settle down, and everybody started looking forward to it.
“Now that the World Cup is in full swing we just run with it. My team knows what to do.”
For the Sportsbook team, it’s long hours right now. The roster and the shifts have been adjusted to reflect this. During the matches, the live team oversees the odds, making sure we have the best offer and are very competitive. After the last match has ended, there is still work to be done settling the markets and getting ready for the next day.
Root for the underdog
Who wins and who loses obviously has a big impact on our business.
“Everybody’s supporting the underdog even if your favourite team is playing,” Daniel says.
During games, the atmosphere on the trading floor of the E2 Hub – our office in St Julians, Malta – is electrifying.
“When it goes our way, there is quite a lot of happy shouting and banging on the desks at Sportsbook”, Daniel says with a smile.
We want to make sure we’ve got every angle covered to check that we’re as right for you, as you are for us. It means you’ll meet our recruiters, but it also means you’ll meet members from your future team during the interview process. It’s important we understand that we’re a fit culturally, as well as checking your experience is adequate for the role you’re applying for.
Betsson Group Bets on Ada as its Official Automated Customer Experience Partner
- Customer service
TORONTO/TA’ XBIEX (March 26, 2019) - Today, Betsson Group, a global leader in online gambling, officially announced its partnership with Ada, the market leader in automated customer experience (ACX). Using Ada’s AI-powered platform, Betsson Group has built and launched three chatbots that speak eight languages to provide its 600,000+ active customers with 24/7 engagement across the brand’s top websites including Betsson,
Shortlisted at the Digiday Media Awards Europe
We've been shortlisted at the Digiday Media Awards Europe! We've made it to the 'Best Custom Advertising' category with the innovative AR Football Experience campaign we did with Bonnier News Brand Studio for the World Cup, which allowed users to build their own football stadium anywhere they wanted to. Kim Ekelund, Head of Maketing for Sweden said, "The World Cup
“It is really difficult to get bored”
Meet Fabio Palusci! His career journey has taken him from a Master in Translation to the Finance Department at Betsson Group. "I joined Betsson in February 2015. That makes me a proud Betssonite for four years now,” Fabio says. Before relocating to Malta and joining Betsson, Fabio lived in Rome for 15 years. After working as a project manager in
An ideal role in a homely place
Mahendra is our Service Management Tool Architect, who recently joined us and is now paving the way in Internal IT. We caught up with Mahendra to find out a bit about him and how he is finding life at Betsson Group so far. “I come from a small district in India, called Mandsaur, located in the North-West which is almost